Lisa Gray

Senior consultant (HE learning and teaching), Jisc

“Lou is a talented and dedicated consultant, who brings her many years of experience, and thorough approach to any consultancy work she undertakes. Her work with Jisc has been faultless, she operates with a level of professionalism that is exemplary.” October 2021

Patrina Law

Senior Manager, Strategic Projects, Institute of Educational Technology, Open University

Top qualities: Great Results, Personable, On Time

“Lou was able to grasp the concept quickly of what we were trying to achieve with the consultancy and the gravitas that her recommendations would have. She was a pleasure to work with, speedy, thorough and honest. I would have no hesitation in asking Lou to work with us again and have since recommended her to others.” October 1, 2012

Andrew Law

Director, Open Media Unit, Open University

Top qualities: Great Results, Personable, Expert

Lou undertook a consultancy which looked into both technical, operational and business challenges for the OU. She showed deep understanding not just of the subject domain – but dealt sensitively and effectively with a range of stakeholders. The report was developed quickly, was warmly welcomed and provided a practical but potentially game changing plan. September 20, 2012

Allison Littlejohn

Director of the UCL Knowledge Lab, University College London, UK

Over the past 10 years I have worked with Lou on several national and international projects funded by the EC, JISC, HEA, NSF and HEFCE. Lou, as consultant and project manager, has consistently acted as the key link, connecting people and resources to generate new ideas. At the same time she is a great organiser, making sure each project runs on budget and to time. Lou is a great facilitator, of both face-to-face and online events. She has the insight, experience and composure to make a success of any project. I highly recommend Lou as a consultant, collaborator and project manager.”

Christina Smart


“At JISC CETIS we commissioned Lou to write several articles on JISC programmes we’d been involved with and also more reflective pieces about our work over the last decade. In her writing Lou combines a essential detail with the “big picture” which makes her work both easy to read and informative.  She also is very creative and always brings lots of new ideas along to any new piece of work.”

Shiela MacNeill

Assistant Director JISC CETIS

“I have worked with Lou for several years now, both when she was a Programme Manager with the JISC, and more recently in her current consultancy role. Lou’s work is exemplary.  She always provides excellent end products and her creativity is always in evidence.  For example she has just finished a series of articles for CETIS which included a number of interactive timelines, which give additional impact and context to the accompanying text.  Lou is able to work with clients to define, and usually refine, briefs. Her knowledge of the education sector ensures she can ask the right questions to the right people.  I always have confidence that Lou will deliver exactly what we need, to time and to budget.”

Marianne Shepperd

Researcher/Analyst JISC InfoNET

“I worked closely with Lou on the Support and Synthesis project for the JISC Curriculum Delivery programme (2008-2011).  Lou was synthesis consultant to the programme and produced excellent outputs notably a detailed report summarising programme findings and evidence.  Lou also contributed substantially to the development of the JISC Design Studio both in terms of initial conceptualisation and content development.  Her extensive knowledge and experience of education and supportive technologies is evident in her work.  Her enthusiasm, creativity and sense of humour also make her a pleasure to work with.”